Terms of Use

1. Our services

SignAgree provides online tools for finding, completing, uploading, organizing, editing, sending, electronically signing, saving, and downloading forms and PDF documents (the “Services”).

Forms and other materials available through the Services are provided for general informational purposes. SignAgree is not a law firm and does not provide legal, tax, financial, or professional advice. You are responsible for deciding whether a form is suitable for your situation and for obtaining professional advice when needed.

You are responsible for complying with the laws that apply to your use of the Services, your documents, and the people you invite to review or sign them.

2. Accounts and eligibility

You must have legal capacity to enter into these Terms and must be at least 18 years old, or the age of majority where you live. If you use SignAgree for an organization, you represent that you are authorized to accept these Terms on its behalf.

You agree to provide accurate account information, protect your sign-in credentials, and promptly tell us about suspected unauthorized access. You are responsible for activity performed through your account unless applicable law provides otherwise.

3. Your documents and form content

You retain ownership of documents, form entries, signature images, messages, and other material you upload or create through SignAgree (“Your Content”). You grant us a limited license to host, copy, process, transmit, and display Your Content only as needed to operate, secure, support, and improve the Services.

You represent that you have the rights and permissions required to upload Your Content and to share it with every recipient you select. You must not upload material that is unlawful, infringes another person’s rights, or contains information you are not authorized to process.

Document senders control the files, fields, recipients, signing order, and messages they configure. Recipients are responsible for reviewing a document before signing it.

4. Prohibited activities

You may not misuse the Services. In particular, you agree not to:

• use SignAgree for fraud, impersonation, harassment, illegal transactions, or unauthorized signatures;
• upload malicious code or material that violates privacy, confidentiality, intellectual property, or other rights;
• circumvent security, access controls, usage limits, or technical restrictions;
• probe, scan, disrupt, overload, scrape, or reverse engineer the Services except where law expressly permits it;
• use automated means to create accounts or access content without our written permission; or
• misrepresent the origin, authenticity, status, or legal effect of a document or signature.

5. Electronic communications and signatures

By using electronic signing features, you consent to conduct transactions electronically and to receive agreements, notices, disclosures, and records in electronic form. You agree that an electronic action you take through the Services may be used as evidence of your intent.

Laws governing electronic signatures vary. You are responsible for determining whether electronic signatures are appropriate for a particular document and whether additional identity checks, witnesses, notarization, retention, or delivery steps are required.

SignAgree does not guarantee that every document or signature will be legally valid or enforceable in every jurisdiction.

6. Service management

We may monitor use of the Services for security, reliability, abuse prevention, and compliance with these Terms. We may refuse, limit, quarantine, or remove files or activity that we reasonably believe is unlawful, harmful, excessively burdensome, or in violation of these Terms.

We may also preserve or disclose information when reasonably necessary to comply with law, enforce these Terms, protect users, or protect the rights and safety of SignAgree and others.

7. Changes and interruptions

We may add, change, suspend, or discontinue features from time to time. The Services may be unavailable because of maintenance, processing delays, third-party services, network conditions, or events outside our control.

We do not promise uninterrupted or error-free operation. You should download and retain copies of important completed documents and records.

8. Term and termination

These Terms remain in effect while you use the Services. You may stop using SignAgree at any time. We may suspend or terminate access when we reasonably believe you violated these Terms, created risk or legal exposure, failed to pay an applicable charge, or used the Services in a way that could harm SignAgree or others.

Provisions that by their nature should survive termination—including ownership, disclaimers, limitations of liability, indemnification, dispute terms, and record-retention obligations—will continue to apply.

9. Intellectual property rights

SignAgree and its licensors own the Services, including the software, design, branding, databases, and original site content, excluding Your Content and third-party materials. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Services for personal or internal business purposes.

You may download forms and completed documents when the Services make that option available. This does not transfer ownership of SignAgree’s software, branding, or other protected materials.

10. User data and privacy

Our Privacy Policy explains how we collect, use, retain, and share personal information. You are responsible for providing any notices and obtaining any permissions required before entering another person’s information or sending them a document.

Although we take reasonable steps to protect data, no storage or transmission system is completely secure. Keep your own copies of important records and use appropriate care when handling sensitive documents.

11. Disclaimer

To the fullest extent permitted by law, the Services are provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and legal enforceability.

We do not warrant that a template is complete or suitable for your circumstances, that a recipient is who they claim to be, or that a document will produce a particular legal or business result.

12. Limitations of liability

To the fullest extent permitted by law, SignAgree and its directors, employees, affiliates, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from the Services.

Where liability cannot be excluded, our total liability for claims relating to the Services will not exceed the amount you paid SignAgree for the Services during the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold SignAgree and its affiliates, officers, employees, and agents harmless from third-party claims, losses, liabilities, and reasonable legal expenses arising from Your Content, your use of the Services, your violation of these Terms, or your violation of another person’s rights.

14. Governing law and disputes

These Terms are governed by the laws of Ukraine, without regard to conflict-of-law principles. Before starting a formal proceeding, each party agrees to try to resolve a dispute informally for at least 30 days after written notice.

Any dispute not resolved informally will be subject to the courts of Ukraine, unless applicable consumer law requires a different forum or grants you rights that cannot be waived.

15. Miscellaneous

These Terms and policies incorporated by reference form the entire agreement between you and SignAgree about the Services. If a provision is unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver.

We may update these Terms by changing the “Last updated” date and, when appropriate, providing additional notice. Continued use after updated Terms take effect means you accept them.

16. Contact us

Questions or complaints about these Terms can be sent to SignAgree at support@signagree.com. Our website is https://signagree.com.